When Allegacy sends you an email, we always include the last four digits of your Member Number in the upper right corner (example, xxxx1234). If an email seems suspicious, you can contact us to verify its legitimacy.
We will never contact you with a request for sensitive information, like your account number, social security number or password. If you didn’t initiate contact, the request is not from us. The only time in which we’d ask for private data is if you’re the one who started the conversation and a secure channel is being used, such as Secure Email or Secure Chat within WebBanking.
Our website will never prompt you for sensitive information. That goes for WebBanking too. We will also never ask you to send private data over email.