Be heard. We're listening.
Reach us by phone, schedule an appointment or chat online
Whenever you run into questions, we’re here with ways to get answers quickly with digital chat assistance + online chat. For further needs, connect with highly-trained specialists who are ready to give personalized attention to all of your financial needs.
336.774.3400 | 800.782.4670
Monday – Friday: 7:30am – 6pm
Saturday: 9am – 12pm
Reserve time to speak with a Financial Center employee when it best fits your schedule
Live support available online
Monday – Friday: 7:30am-6pm
Digital Chat Assistance
Try using Welby, our digital chat assistant, in the bottom right corner for instant answers to many questions.
Or fill out our contact form
Please remember that the following cannot be handled by e-mail, because a signature and/or other security clearances are required:
- Change of address – Please use the secure forms within WebBanking instead.
- Information about your personal accounts (balances, last payment made, etc.). Please use WebBanking instead.
- Withdrawals/transfers between accounts. Please use WebBanking instead.
- Opening/closing of accounts – Many new accounts can be opened by using the secure forms within WebBanking.
Become a credit union member.
Join online now. The application takes about 10 minutes. Just have your ID, Social Security Number and funding account info ready.