Contact Us

Be heard. We're listening.

Reach us by phone, schedule an appointment or chat online

Whenever you run into questions, we’re here with ways to get answers quickly with digital chat assistance + online chat. For further needs, connect with highly-trained specialists who are ready to give personalized attention to all of your financial needs.

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Member Services

336.774.3400 | 800.782.4670
Monday – Friday: 7:30am – 6pm
Saturday: 9am – 12pm

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Fraud Support

Fraud is on the rise. Find the latest information and tips to protect yourself. Remember, Allegacy will NEVER contact you and ask for secure or private information.

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Schedule Appointment

Reserve time to speak with a Financial Center employee when it best fits your schedule

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Online Chat

Live support available online
Monday – Friday: 7:30am-6pm
Saturday: 9am-12pm

Or fill out our contact form

Please remember that the following cannot be handled by e-mail, because a signature and/or other security clearances are required:

  • Change of address – Please use the secure forms within WebBanking instead.
  • Information about your personal accounts (balances, last payment made, etc.). Please use WebBanking instead.
  • Withdrawals/transfers between accounts. Please use WebBanking instead.
  • Opening/closing of accounts – Many new accounts can be opened by using the secure forms within WebBanking.

Become a credit union member.

Join online now. The application takes about 10 minutes. Just have your ID, Social Security Number and funding account info ready.

Join Now