Ways to Pay

Safe, secure + convenient.

close up of man tapping his Allegacy Credit Card on a touchless card reader at a coffee shop

Contactless Card Payments

Allegacy debit and credit cards are contactless meaning you can simply hold your card over a PIN pad that has the Contactless Symbol and make a payment. Learn more in this video »

Apple Pay

Make secure purchases in stores, in apps, and now on the web. Easily pay with your debit cards and credit cards with just a touch. And because your card details are never shared, making payments is safer and more private.

Google Pay

Google Pay is the fast, simple way to pay with Google. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re ready to pay. Plus, Google Pay makes it easy to keep track of purchases, redeem loyalty points and get personalized suggestions to help you save time and money.

Samsung Pay

Add your qualifying Visa®, MasterCard or American Express cards issued by our partner financial institutions. Samsung Pay works in-store, in-app and online. Load your cards onto your devices and check out with a tap.

Shopping online?

Online buying has also evolved. Pay with fewer clicks.

Visa Secure Remote Commerce

Wherever you see this icon Visa Secure Remote Commerce icon and Visa is accepted, you’ll enjoy time-saving digital checkout by no longer having to enter 16-digit primary account numbers, look up passwords or fill out long forms to make a purchase on a site.

When you click to pay with Visa, you can be assured that Visa’s global payment network is always looking out for you — fighting fraud, reducing risk, and helping to make transactions fast and worry-free.

Frequently Asked Questions

In the event you find that your Visa® Credit and/or Debit Card(s) have been lost or stolen, please contact us as soon as possible via phone at 336.774.3400 / 800.782.4670 or online via our secure communication channels – Secure Email and Secure Chat – both of which can be accessed from the Support menu after logging in to WebBanking. You may also wish to contact all credit bureaus and have them place a “fraud alert” on your credit bureau report and order copies of your credit report to check whether any fraudulent accounts were opened without your knowledge or consent.

In the event you notice suspicious or unusual activity on your Visa® Debit Card, please contact us as soon as possible via phone at 336.774.3400 / 800.782.4670. If you notice suspicious or unusual activity on your Visa® Credit Card account(s) or suspect fraud, you can notify the Credit Union and Visa immediately online:

  1. Simply login to Webbanking and select Credit Card Account Information from the Additional Services menu.
  2. Then choose View Transactions.
  3. Select the ‘Dispute Transaction’ link next to the suspicious transaction.

Please let the Credit Union know about any upcoming trips and we’ll update your record so the fraud monitoring service does not place a block on your Visa® Credit and/or Debit Card(s) when making purchases out of your area or ordinary spending habits. To do so, simply login to WebBanking and choose ‘Travel Request’ from the Secure Forms drop-down menu.

To make a request for a temporary increase to your Visa® Debit Card daily access limit, please contact us via phone at 336.774.3400 / 800.782.4670 or online via our secure communication channels – Secure Email and Secure Chat – both of which can be accessed from the Support menu after logging in to WebBanking.

To help protect you and your finances consider signing up for fraud text alerts. If fraud is suspected on your Allegacy Visa® Debit Card, you’ll immediately receive a text notification* alerting you to the suspicious activity. From there you can validate whether or not the transaction is fraud or choose to receive a call from us.

Sign up now.

*Message and data rates may apply based upon your wireless provider.

What others are saying ...

Let's be our best, together.

When you become an Allegacy member, the benefits aren’t just individual. When you invest with us, we invest in arts, education, health and community service organizations throughout the Triad. It brings us joy to help our community thrive. It’s also the right thing to do.

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