How do I report suspicious card activity?

In the event you notice suspicious or unusual activity on your Visa® Debit Card, please contact us as soon as possible via phone at 336.774.3400 / 800.782.4670. If you notice suspicious or unusual activity on your Visa® Credit Card account(s) or suspect fraud, you can notify the Credit Union and Visa immediately online:

  1. Simply login to Webbanking and select Credit Card Account Information from the Additional Services menu.
  2. Then choose View Transactions.
  3. Select the ‘Dispute Transaction’ link next to the suspicious transaction.

Why We Overspend

Often, our spending decisions are ruled by feelings. When our willpower is low and suggestive advertising is prevalent, we may fall victim to certain triggers and spending traps. Understanding how … Continue reading