How do I report suspicious card activity?
In the event you notice suspicious or unusual activity on your Visa® Debit Card, please contact us as soon as possible via phone at 336.774.3400 / 800.782.4670. If you notice suspicious or unusual activity on your Visa® Credit Card account(s) or suspect fraud, you can notify the Credit Union and Visa immediately online:
- Simply login to Webbanking and select Credit Card Account Information from the Additional Services menu.
- Then choose View Transactions.
- Select the ‘Dispute Transaction’ link next to the suspicious transaction.