Fraudsters are after your money. Please be aware of an increase in phone, email, text, and mail/mailbox- based scams requesting your personal information, PINs, and debit cards. Scammers can alter the number and name sent to your caller ID or email to disguise their identity. Never give out your online banking credentials, log in or account information to anyone contacting you, including someone claiming to be from Allegacy. When in doubt, call us at 336.774.3400 to confirm or to report suspected fraud.

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What are Allegacy locations’ hours of operation?

Generally, our Financial Centers are open Monday thru Thursday from 9am-5pm and on Friday from 9am-6pm with some locations offering Saturday hours. Our Member Service phone lines and online Live Chat support both open at 7:30am Monday thru Friday.

You can use our Interactive Teller Machines (ITMs) for many deposits, transfers, transactions and payments, as well as withdrawal cash in the denominations you prefer. Live teller assistance is available via video at ITMs during business hours and Saturday mornings. See hours + multiple locations for ITMs.

Sometimes these hours can vary per location, so we encourage you to check the Financial Center page for more details.

We appreciate your patience.