Most Common Questions
Fraud + Security
Checking + Savings
How do I report suspicious card activity?
- Simply login to Webbanking and select Credit Card Account Information from the Additional Services menu.
- Then choose View Transactions.
- Select the ‘Dispute Transaction’ link next to the suspicious transaction.
How to find your account number and routing number
The bottom of your personal checks also contains your account number as well as the routing number. The first nine digits on the bottom left are usually the routing number followed by your account number, which comes next. Be sure to double-check the numbers and format, as they can vary by financial institution.
If you’re unable to find your account and routing numbers through the above methods, don’t hesitate to reach out to us.
How to update your contact info
Keeping your contact information up-to-date is important for the security of your accounts and ensuring you receive important notifications or updates that may affect you. If you need to update your contact information with Allegacy, we’ve got you covered. Here are several ways to update your info: