man lies on the couch, surrounded by virtual assistants. man lies on the couch and talks to virtual assistants

Digital Services

From smartwatch to voice-enabled banking to contactless access, our expanded digital suite makes it easy to access your finances no matter where you are. As an Allegacy member, you have the tools to manage your finances wherever and whenever you need to – monitoring accounts from multiple institutions, paying bills, depositing checks with your phone camera and more.

Our expanded digital suite for wherever life takes you:

Palm Reader, Smart Speaker and Smart Watch Devices

Touch-free account access is here with Verifast.

Allegacy is providing innovative cardless account access with palm authentication technology. Register once at any of our Financial Centers, then you can scan your palm by hovering over the VerifastTM Palm Authentication scanner. Secure + convenient, access your account without needing your card at an ITM or in Allegacy Financial Centers!

Alexa Voice Banking

Add the Allegacy skill to Alexa for voice-activated account info and basic transactions using “Hey, Alexa” voice commands. Learn more on Amazon.com »

Smart Watch

Be in the know, wherever you go with smart banking on your smartwatch from Allegacy. To get started, log into the Allegacy Mobile app, select “More”, go to the Settings cogwheel, Quick Balance and choose your Apple Watch or Android Watch to enable your device and manage your account list. You will need to download the Allegacy app to your SmartWatch device to complete the setup.

Digital banking tools + services:

Your most powerful digital banking tool! Use this to do many transactions that will save you a trip to a Financial Center.
  • Transfer money – even from other institutions
  • Set up recurring transfers
  • Make loan or credit card payments
  • Pay bills automatically with WebPay
  • Open or apply for a new account
  • Order checks + make a stopy payment
  • It’s free, secure and just takes a minute to register.

Register now » View demo »

Use your smartphone or tablet to manage accounts, find the nearest ATM, pay bills, pay your friends and more. You can even deposit checks simply by taking a photo. Watch how easy it is to deposit checks with your smartphone.

View demo » Visit Mobile Banking to download the app.

Bank by Text Message
Sign up for text Alerts + Notifications when logged into WebBanking by clicking Additional Services in the top menu bar. Use text messaging to transfer money, request account balances or see your last five transactions.

Manage paying your bills for multiple service providers from our secure website, and track your payment history online. Schedule single or recurring payments in advance to never be late paying a bill again. View demo »

Your budget, simplified. Manage money across multiple institutions, all in one place. Analyze your spending behavior, find ways to save and track all expenses. Available in WebBanking and in our Mobile App. View demo with WebBanking » View demo in Mobile App »

Money Mangement view on tablet

Access statements* as soon as they’re ready. Protect your info by keeping it out of the mail. Sign up for eStatements when logged into WebBanking by clicking Additional Services in the top menu bar.

Streamline checkout and make online payments easier and more secure with digital wallets and other convenient payment methods. Learn more about cards and ways to pay »

Allow other users to access your personal or business account with their own secure login. Assign, revoke or adjust privileges for any user at any time, while keeping your restricted accounts private.

Our digital chat assistant is located in the bottom right corner of every page of the Allegacy website. Just click on the orange + teal icon of Welby to open an interactive chat box for assistance with frequently asked questions and products. Welby can answer questions such as what is the routing number, how to apply for a loan and much more. Learn more about Welby »

Do your banking from anywhere

register now

Safe + efficient banking methods

Allegacy is here for you with more than 100,000 members using WebBanking tools for account management, funds transfers, WebPay, managing budgets and more.

If you carry a Debit Card, use it at any of our 48 ATM locations. (Or use it at any other Financial Institution’s machine; just be careful of incurring a fee. To learn how to avoid some ATM fees, check out details on our SmartRate Checking Account.)

If you prefer, visit one of our Interactive Teller Machines in the Drive-Thru at Westbrook, Wake Forest BioTech, Bermuda Run, Palladium, Hanes Mall or Yadkinville. Retrieve your money the same way you would at an ATM. Or — on weekdays from 8:00 am – 6:00 pm and Saturdays from 9:00 am to noon — simply select the on-screen “Help” button and speak with a Member Service Representative via contactless video conference. A fun feature of the ITM is that you can request your bill type! ITMs provide bill denominations in 1s, 5s, 20s and 100s.

Know Before You Go:

  • There are withdrawal limits at these machines.
  • Remember your PIN.
  • If you don’t have a Debit Card — or if you can’t recall your PIN — that’s ok! At an ITM, just be sure to have an ID and tap the on-screen “Help” button to work with an Allegacy Representative during normal business hours.

Use the Allegacy Mobile App to deposit checks into your account faster than visiting a Financial Center. Deposit up to $5,000.00 per day per member. Higher daily limits are available upon relationship review. This technology is protected by your secure log-in.

If you have cash to deposit, ATMs and ITMs are a great resource. (They’ll take your checks, too!) Visit one of our six locations with an Interactive Teller Machine in the Drive-Thru: Westbrook, Wake Forest BioTech, Bermuda Run, Palladium, Hanes Mall or Yadkinville. And in the case of ITMs, you don’t need to have your Allegacy Debit Card on hand. Just have an ID ready and tap the on-screen “Help” button to work with a Member Service Representative during normal business hours. ITMs are available for non-teller assisted transactions 24/7 and you can get an image of the deposited check printed on your receipt!

Know Before You Go

  • To prevent fraud, funds are not available immediately for withdrawal.
  • Deposit cash in stacks of no more than 20 bills. Coins are not accepted at ATMs or ITMs.
  • Drive-Thru ITMs take both cash + checks in one deposit transaction. So you can stack your cash + checks all together, put them in the machine and it will sort and add the total of the deposit for you.

Deposit checks with your smartphone camera in just a few clicks:

  1. Get the App for free in your favorite app store.
  2. Log in with your WebBanking credentials and tap “Deposit Check” from the bottom menu.
  3. Choose the account for the deposit + enter the amount of the check.
  4. Take a photo of the front and back of the check, then confirm!

Use WebBanking to make a payment on Allegacy Loans:

  1. Sign up for WebBanking by clicking New User in the Login drop-down at Allegacy.org.
  2. To make a payment from an Allegacy account, click the Pay button on your loan account in My Accounts. You can also schedule recurring payments.
  3. Now you can also select “Pay to Principal” in the pay menu, which allows you to make a principal-only payment to a loan. This option is available on all loan types.
  4. To make a payment from an external account, choose Move Money, then Loan Payment. Choose Manage External Accounts and add your external account routing and account number for free. You may choose to pay with a non-Allegacy debit card for a $5 convenience fee.

Use WebBanking to make a payment on an Allegacy Line of Credit:

  1. Click the Pay button and select your payment options from the drop-down menu.
  2. To pay a line of credit to a zero balance but leave it open, there is an option labeled ‘Pay in full without closing’. Please note the ‘Pay in full without closing’ option is only available for line of credit products.

Did you know you can also pay a loan at an Interactive Teller Machine?

  1. Visit one of our Interactive Teller Machines in the Drive-Thru.
  2. Look for the lane with a red canopy. That’s the ITM!
  3. Have an ID ready and select “Help” to work with a Member Service Representative during normal business hours.

Use our external payment* feature to make a loan payment online, with no additional help.

Start by logging into WebBanking to set up your access to pay your Allegacy loans.

  • Step One: Click on the Move Money tab.
  • Step Two: Click on Loan Payment.
  • Paying with an external account?
    • Step Three: Choose Manage External Accounts.
    • Step Four: Choose Add an Account and enter your external account information.
  • Paying with an external debit card?*
    • Step Three: Click Make a payment on the top right.
    • Step Four: Click Pay by debit card.

First time using WebBanking? It’s free and easy to use – register now. Once you are registered for WebBanking, you can download our Allegacy Mobile App and make your loan payments while on-the-go.

login to WebBanking

*Exclusions apply: Allegacy is unable to process an American Express debit card. We are sorry for any inconvenience this may cause. A $5.00 convenience fee will be applied per each loan payment for using an external debit card. No fee is incurred for an ACH transfer from an external account.

To make a credit card payment via WebBanking using an Allegacy account or Allegacy debit card, visit My Accounts and click the PAY button beneath your credit card information.

visual snapshot of the Pay button inside WebBanking

To make a credit card payment via WebBanking using an external account or external debit card:

  • Select Credit Card account information from your ADDITIONAL SERVICES toolbar.
  • This will open your Credit Card WebBanking portal.
  • Then select MAKE A PAYMENT from the right hand side quick links.
  • Choose the payment type and frequency of your choice and complete steps as they appear.
visual snapshot of credit card menu

To make a credit card payment via Mobile App:

  • Login to the mobile app and select the MORE feature in the bottom right hand corner.
  • Then select Credit Card account information from your ADDITIONAL SERVICES list.
  • This will open your Credit Card WebBanking portal.
  • Then select MAKE A PAYMENT from the right hand side quick links.
  • Choose the payment type and frequency of your choice and complete steps as they appear.
visual snapshot of mobile app credit card access

ATM, ITM, Mobile App and WebBanking can all show you your balance! But there is even one more: dial into our Telephone Banking system and hear your balance, transfer funds and listen to the most recent transactions posted to your account. Simply dial 336.774.3400, option 1.

While all Allegacy digital solutions allow you to complete a balance inquiry or transfer funds within your accounts, the most convenient option is via our Mobile App + WebBanking.

You can even transfer funds to another Allegacy member using WebBanking:

  1. Log into WebBanking and choose Move Money, Make a Transfer + Add a recipient.
  2. Once you add the account type, account number, and member ID, you can continuously transfer to another Allegacy member.

Disclosures

  • * Mortgage statements are not included in eStatements.

  • Some restrictions may apply to online services. Message and data rates may apply for mobile and text banking services.